Our HSEQ approach
Responsibilities of management
Management of resources
- Define strategic areas of development
- Pilot processes identified in our HSEQ system
- Bring necessary support to operational teams.
To guarantee its level of performance, BOLUDA FRANCE strives to optimize and transmit its 150 years of experience.
In most of our operation sites, our officers teach in marine schools that train the French seamen of tomorrow.
The increase in marine traffic pushes us to anticipate our clients’ needs. We intend to satisfy the requirements of all port partners and users and to take into account the environmental impact of our activity. In this respect our future tugs will be equipped with azimuthal stern drive (ASD) propellers cleaner for the environment.Carrying out services
From planning an operation to its actual execution BOLUDA FRANCE assures all sides of any project. Through client satisfaction surveys and regular contact with members of the port community, our commercial department is always aware of observations regarding the quality of our services.Analysis and improvement measure / The scoring method
It’s the process that helps us determine our development strategies. It’s knowing how to measure the need of our clients, of our employees, and of the Company. At the end of an audit, this scoring method helps us recognize our performance level and quickly identify improvement leads.Expert knowledge of our safety and quality management system
BOLUDA FRANCE gathers information from its audits, quality indicators, client satisfaction surveys, and other data from its HSEQ system. The quality of our service depends on the expert knowledge of each mechanism and its interaction, and on every suggestion for improvement revealed by our team of auditors.
Our HSEQ approach in 5 steps